Monday, March 25, 2019

ABOUT US - "Why should I choose HD Media Services?"

HD Media Services offers low pricing, without sacrificing quality and service. In fact, if you compare us with other companies, you will find that no one offers as many services for one flat price. Your video footage will be handled by true professionals with each over 15 years of experience in the radio and television industry.

Our transfers are always performed with broadcast standard equipment (not old camcorders bought from E-Bay). We also use the best DVD and Blu-Ray disc brands available, guaranteeing you the highest possible picture available, at a price you can afford!

COMPLETION TIME - "How long does it take to process my order?"

Currently, most typical orders (under 30 tapes) are usually completed in 5 to 7 business days. If your order is larger than 30 tapes or requires special editing then completion time may take 10 to 14 days. We can definitely work with your deadlines, so do not hesitate to contact us if you have a special need.

We also offer EXPRESS! Service for most orders. This service guarantees that your project will be completed within 48 hours. Please inquire for additional details and a special order form is required.

COPIES / DUPLICATION - "Can I get additional copies?"

Most definitely! Each additional DVD copy is only $4.95 each. For quantities between 3 and 10, the price drops to $4.00 each (please inquire for quantities over 10). Keep in mind that quantity discounts are given for additional copies of the SAME DVD.

We also provide additional Blu-Ray copies at $7.95 each. Please inquire for quantities over 25.

COPYRIGHT ISSUES - "Are there any copyright issues I need to worry about?"

If you are the owner of the video tape, you are allowed to make on DVD copy under the "Fair Use Act."

We are not lawyers, so if you are in doubt, be sure to contact the original copyright holder or seek legal advice. Our only request is that you sign our "Order Form" indicating that you have permission to make the copies.

GETTING STARTED - "What are the steps to placing an order?"

First, decide which package or service you are interested in (some that are listed include):

"Basic Video Tape to DVD Transfer" - is for people that want to preserve and make their video look their best, but at an economical price. We transfer one tape to one DVD. No editing is done, but your video is put through our unique three-stage filtering system that removes noise, stabilizes the picture and enhances the color. Be sure to contact us for exact pricing (as we offer quantity discounts) on VHS, VHS-C, SVHS, Hi-8, Video8 and MiniDV or DVC tapes. More exotic formats include Betamax, HDV, U-Matic 3/4", Betacam, BetaSP, MicroMV and PAL / SECAM tapes. We also support special HD formats (like 720p and 1080p and 1" video reels). Please inquire for pricing.

"DVD Authoring Package" - is for people that want to combine several tapes onto one DVD or need special editing done to their video. An example of combining tapes would be several 20 or 30 minute clips that you want to combine onto a single DVD. This package also includes a custom DVD menu for easy scene selection, as well as a premium full color case (with images from your video). Minor editing and color correction is done to give your memories that professional look! The cost is $59.95 per package (allowing up to 2 hours of video from 4 separate tapes). We offer additional editing services at a price of $50 per hour of labor. Please inquire for a full quote.

"Tape conversion to hard drive or MPEG-4 file" - is for people that want to edit their own video, make their own DVDs or post clips on services such as YouTube. We will convert each tape into a file that can be used in your favorite editing software. Mac users typically request MOV files (Quicktime) and PC users request AVI files. We can also convert to WMV, ProRes, Flash and many others (just ask!) The file will either be placed onto a data DVD (if it small, like a MPEG-4 file) or you can have it placed onto a hard drive for easy editing (send us yours or we will order one for you at cost). Files going onto hard drive usually require about 13GB of space, unless it is a high definition format. The price for most formats is $19.95 per tape (up to 2 hours).

Next, pack up your tapes using a sturdy box (sealed padded envelopes are not recommended) and make sure it is taped on ALL sides.

Finally, include the order form with your tapes and ship it to us using your favorite courier. We have had great success with UPS, FedEx and USPS. It is recommended that you "require a signature for delivery."

And that's it! We will let you know when your order has been received, the progress and when the finished product will ship back to you (be sure you include a good email address). Make sure you indicate on the order form if you have a specific deadline.

LABOR CHARGE - "I have a project that is not listed on your website. How much do you charge?"

Our standard labor charge is $50.00 per hour. If you need something done within 48 hours, then our EXPRESS! labor charge is $100.00 per hour.

Please be sure to call or email us for an exact quote or to discuss your project.

PAL / SECAM TAPES - "Do you convert European or PAL tapes to DVD?"

We sure do and our conversions are rated the best in the business. PAL tapes are recorded in a different format, compared to NTSC which is the North American format.

We charge $19.95 per tape (up to 4 hours) for standard tapes, including VHS, VHS-C, SVHS, Hi8, Video8, Digital8 and MiniDV. More exotic formats are supported, including HDV, DVCAM, Betacam and DVCPRO. Please inquire for a quote.

REPAIRS - "All tape repairs are free?"

That's right! Tape repairs are free! We are the only company that will not charge you to fix a broken tape. (Check the fine print with other companies and you will see that most charge $20 to $30 per repair).

Watch out for dishonest companies that will tell you that one or more of your tapes requires a "repair." This is how some companies make up for their "too good to be true" low prices.

SAFETY - "How do I know my tapes will be safe and not viewed by other people?"

This is the best question you could ask any video company. We're not only an established and reputable company, but we also do not hide behind a website. All of our work is done in house and we have an A+ rating with the Better Business Bureau. We also have the "Best Guarantee In The Business" -- (be sure to check it out).

Our company is trusted by many schools, government institutions, Fortune 500 companies, non-profits, independent film companies, doctors, attorneys, Moms, Dads and even Hollywood musicians.

In our book, the customer is ALWAYS right. Let us prove it to you!

SHIPPING - "Do you return the original tapes?"

Yes, we will return your original tapes, usually with the new DVDs. If the order is large, we will sometimes ship the tapes separately (at no extra charge) as extra insurance. We also offer "separate shipping" of your tapes and DVDs for $16.00.

If you have special shipping needs, please feel free to contact us or make a special note on our order form.

SHIPPING - "How much is shipping?"

We charge a flat-rate of $8.00 to ship the entire project back to you. This uses ground shipping which, on average, takes 4 to 7 days to ship to anywhere in the continental US.

If you require your DVDs or Blu-Ray discs to be shipped back within 2 days, then use our PRIORITY shipping service, priced at $16.00.

We can also ship FedEx / UPS overnight, 2nd day and 3-day select. Please inquire for the exact costs.

Finally, for those that need their video the same day, inquire about our FTP downloading options!

Phone: 1-877-827-3238

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Please review our Terms of Service and Privacy Policy

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Phone: 1-877-827-3238

©2019 Worldlink Technologies Group, Inc. All Rights Reserved.

Please review our Terms of Service and Privacy Policy

We're Social: